His Holiness Pope Francis met with some of those responsible for these Shrines and sacred places, Rectors and Pastoral Workers, currently attending an International Conference on the topic. Reflecting on the contemporary importance of Shrines, the Pontiff described them as places where people gather “to express their faith in simplicity, and according to the various traditions that have been learned since childhood.” In this sense, he said, “Shrines are irreplaceable because they keep popular piety alive.”
As reported by Vatican news, Shrines must always be places of welcome, said His Holiness Pope Francis, and pilgrims must always be made to feel at home, “like a long-awaited family member who has finally arrived.” Many people visit a Shrine, said the Pontiff, because of its works of art, or because it is located in a beautiful natural environment. “When these people are welcomed,” he said, “they become more willing to open their hearts and let them be shaped by Grace.”
Above all, said His Holiness Pope Francis, the Shrine is a place of prayer. Most of our Shrines are dedicated to Our Lady: “Here the Virgin Mary opens the arms of her maternal love to listen to the prayer of each and every one”, he said. “Here she smiles, offering consolation. Here she sheds tears with those who weep. Here she becomes the companion on the road of every person who raises their eyes to her asking for grace, and certain of being heard.”